Frequently Asked Questions

Everything you need to know about shopping with GANT UAE

What are your shipping options within the UAE?

We offer standard delivery across all emirates, including Dubai, Abu Dhabi, and Sharjah. Orders are typically delivered within 1-3 business days. Free shipping is available on orders above a certain threshold as specified during checkout.

What is your return policy?

You can return any unworn and unwashed items with original tags attached within 14 days of purchase. Please note that for hygiene reasons, certain items like swimwear and underwear cannot be returned.

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' button. Our sizing follows European standards, and we provide specific measurements for chest, waist, and sleeve length to ensure a perfect fit.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard), as well as local payment solutions like Tamara and Tabby for interest-free installments. Cash on Delivery (COD) is also available for most locations.

How can I track my order status?

Once your order is dispatched, you will receive an email and SMS containing a tracking number and a link to our courier partner's portal to monitor your delivery in real-time.

Are GANT products sold online authentic?

Yes, this is the official GANT online store for the UAE. All products sold here are 100% authentic, premium quality garments designed with our signature preppy heritage.